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NEWS RELEASE
COMMONWEALTH OF PENNSYLVANIA
Department of Conservation
and Natural Resources
Commonwealth News Bureau
Room 114, Main Capitol
Harrisburg, PA 17120
FOR IMMEDIATE RELEASE
CONTACT: Christina Novak
DCNR Press Secretary
(717) 772-9101
DCNR ANNOUNCES PLANNED IMPROVEMENTS TO
THE RESERVATION SYSTEM FOR PA.’S STATE PARKS
Awards 5-year Contract for Reservation System to Spherix Inc.
HARRISBURG (July 12, 2005) — Department of Conservation
and Natural Resources (DCNR) Secretary Michael DiBerardinis today
announced that the department will be expanding its state park
reservation and information system to the Internet to make its
toll-free reservation process even more customer friendly.
DCNR is awarding a 5-year contract to Spherix Inc. to operate
its central parks reservation system and build and host the state’s
first-ever Web site to process state park camping and cabin reservations.
“Our central reservation system launched seven years ago
began a new era in customer-focused, visitor-friendly access and
one-stop shopping for state parks information and reservations,” said
DiBerardinis. “With many travelers turning to the Internet
to make their travel plans, its time to take the next step. This
expansion enhances our efforts to make everyone aware of the boundless
opportunities to get active in our state parks, and enjoy our beautiful
natural resources, by making it even easier for people to get information
and make reservations.”
The toll-free number will remain 1-888-PA-PARKS (888-727-2757).
The service will continue to be available Monday through Saturday
from 7 a.m. to 5 p.m. except for certain holidays. Internet reservations
are expected to be available in the first half of 2006. Visitors
can charge reservations to their credit cards.
“In addition to providing Internet access for the first
time, the new contract will result in a 21 percent annual operating
cost savings to the commonwealth,” DiBerardinis said.
Spherix will operate the Pennsylvania call center at its facility
in Cumberland, Md., where it currently employees 26 Pennsylvania
residents, and expects to be able to recruit additional Pennsylvanians
as reservation agents in part through the state’s Career
Link program.
Spherix also will subcontract with Diversified Data Systems of
Mechanicsburg for technical writing, analysis, training and field
technical support.
Pennsylvania’s 117 parks and three conservation areas are
open year-round and attract more than 35 million visitors a year.
For more information on Pennsylvania’s state parks visit
ww.dcnr.state.pa.us. For more information on Spherix visit www.spherix.com
or the reservation site at www.ReserveWorld.com.
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